A temporary work agency may have a standard set of tests to judge the competence of the secretarial or clerical skills of an applicant. An applicant is hired based on their scores on these tests, and is placed into a database. Companies or individuals looking to hire someone temporarily contact the agency and describe the skill set they are seeking. A temporary employee is then found in the database and is contacted to see if they would be interested in taking the assignment. When a temporary employee agrees to an assignment, they receive instructions pertaining to the job. Information is provided on correct work attire, work hours, wages, and who to report to. If a temporary employee arrives at a job assignment and is asked to perform duties not described when they accepted the job, they may call an agency representative for clarification. If they choose not to continue on the assignment based on these discrepancies, they will most likely lose pay and may undermine chances at other job opportunities. However, some agencies guarantee an employee a certain number of hours pay if, once the temporary employee arrives, there is no work or the work isn't as described. Most agencies do not require an employee to continue work if the discrepancies are enough to make it difficult for the employee to actually do the work. Temporary employment is still considered employment, which means an unemployed worker's benefits may be affected by the additional income. Under certain circumstances, unemployment benefit may be calculated according to the last work performed, not necessarily the last permanent employer. This means if a laid-off factory worker accepts minimum wage temporary employment and then becomes unemployed again; his or her unemployment benefits may only be based on the lower wages of the temporary position, not the higher wages of the factory job. Some workers may find it more beneficial to remain on unemployment rather than work a temporary job for less money.
It is up to the temporary employee to keep in constant contact with the agency when not currently working on an assignment; by letting the agency know that they are available to work they are given priority over those who may be in the agency database who have not made it clear that they are ready and willing to take an assignment. A temporary work agency employee is the exclusive employee of the agency, not of the company in which they are placed (although subject to legal dispute). The temporary employee is bound by the rules and regulations of their direct employer, even if they contrast with those of the company in which they are placed. Temporary employees are in a constant state of employment flux because they are never guaranteed consistent employment, nor are they assured of a solid start or finish date for their assignment. A temporary employee's assignment can be ended at any time, even in the middle of its projected time frame, without explanation. This causes potential turbulence in cases of discrimination, which is usually handled internally between the employee and the agency.
Questions:
- How does a temporary work agency serve for employment?
- Is taking temporary employment worthwhile?