Sunday, August 7, 2011

Demystifying the middle class

The heterogeneity that characterizes the modern Indian consumer has created a maze that marketers would like to unravel in order to target their products and services precisely. In this fortnightly series, Indicus Analytics presents the various facets of urban consumers, across geographies and socio-economic groups
  
In the five segments of urban households classified by household income, the middle class can be categorized as households earning `3-5 lakh per annum. This is a larger segment that the two higher-income segments detailed earlier in this series and comprises more than 10% of the urban Indian house- holds and population. These households con- tribute around 13% of the total urban expenditure and savings, much lower than the richer segments.
The shift down in income is also reflected in the changing composition of the consumption basket--these households spend a larger share on food than the richer segments. The top priority--basic food--takes up close to 10% of total expenses on an average, with vegetables just a little lower. These two are followed by milk and milk products in the order of importance in the food basket. Obviously, rising prices of these commodities hurt this income group much more than the richer urban households.
Interestingly, the share of paan, tobacco and intoxicants begins to inch up in this segment as consumption increases relatively. The share of miscellaneous services comes down as other more basic needs have to be fulfilled. So, we find a higher share for packaged consumer goods in this income segment's consumption compared with the higher income groups.
The top components of household consumption remain travel and conveyance, consumer services and rent. But all of them have significantly lower shares than in the richer segments, as food begins to dominate budgets. These three also have a much lower expense per household on an average compared with the higher segments. There are some regional differences though--when it comes to travel and conveyances, the western states, on an average, spend more, and the southern states spend marginally more per household on consumer services. The southern states also spend significantly more on rent on an average in this segment.
Expenditure in this segment is relatively more evenly spread out across the country; Mumbai, Delhi and Thane make up the three main centres followed by Ahmedabad and Bangalore. There are of course differences in the way households spend across cities. For in- stance, smaller cities such as Jabalpur, Nagpur, Bhopal, Ernakulam, Agra, Indore and Udaipur spend more on travel and conveyance, while Allahabad, Aizawl, Jabalpur, Chennai, Mum- bai and Kolkata have higher shares of spend on consumer services than other cities.
When it comes to the third largest component of the household budget, rent, house- holds spend relatively more in Tiruchirappalli, Kancheepuram, Bangalore, Chennai, Thiruvallur and Hyderabad. Basic food takes up a higher share of the total budget in Bilaspur, Durg and Cuttack, while households in Man- galore and Chandigarh spend a higher share on processed food. Education takes up more than 10% of the expenses in Adilabad, Kurnool, Chandigarh, Kanpur and Dehradun and medical expenses are relatively higher in households in Medinipur, Hugli, Kollam, Sangrur and Kolhapur.
Looking at average household expenditure, cities again exhibit different consumption pat- terns within this group. Per-household expenses on medicare are lowest in Bangalore and Delhi, among the 10 main cities, and highest in Kolkata. Medical expenses in Delhi are, on average, half of that spent in Mumbai, while Kolkata households spend twice that of house- holds in Chennai spend. Expenses on educa- tion are lowest in Surat and Ahmedabad, high- est again in Kolkata. Bangalore and Chennai have much higher rent expenses per house- hold, and Ahmedabad spends the lowest.
Within this income segment, there would be various types of households and the different education and occupational profiles of the chief wage earner as well as the different life stages and family structures would dictate the actual levels of income, savings and the type of consumption. Finer segmentation would, therefore, go a long way in understanding the nuances of the Indian urban consumer.
(Source-:mintlive.com)