Mr. Kishore is a branch manager of Indian Bank at one of its village Branches. His staff includes two clerks and an attender. Very often Mr. Kishore was left alone in the bank after 9 p.m. to tally accounts, day books and complete all other formalities.
On the 30th December Mr. Kishore was working till past 2 a.m. tallying the accounts since hardly one day is left for closing the accounts for the year. On the fateful night, the Branch Manager was attacked by a band of robbers, who located Rs. 5 lakhs after brutally wounding Mr. Kishore’s right hand, which had to be amputated later. After his recovery, the Branch Manager applied for compensation. The Bank Management was of the opinion that Kishore violated the job specification by working beyond the stipulated hours of work. He, in their views, was not entitled to any explanation as to why the amount lost cannot be recovered from his salary and Provident Fund.
Questions:
- How do you justify the Bank’s stand in this case?
- What modifications do you suggest in job specification to overcome such incidents in future?