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Tuesday, September 27, 2011

13 Tips for Effective Communication with Clients


1. Start with a Solid Foundation

2. Have a Method or a System

3. Do More Listening Than Talking

4. Don’t Be Afraid to Ask Questions

5. Be Patient with Your Explanations

6. Explain Your Reasons and Thought Processes

7. Give Advice When Needed

8. Avoid Jargon

9. Avoid Assumptions

10. Use Examples When Possible

11. Make Your Communication Count

12. Put it in Writing

13. Keep it Professional