Performance planning
A total approach to managing people and performance. Involving setting performance aims and expectations for the organization, departments and individuals employees.
Personal grievance
A complaint brought by one party to an employment contract against another party. See Part 9 of the Employment Relations Act 2000.
Probationary Arrangements
Where the parties to an employment agreement agree as part of the agreement that an employee will serve a period of probation or trial after the commencement of the employment. See Section 66 Employment Relations Act 2000
Quality management
The process or system of ensuring that a product or service should do what the user needs or wants and has a right to expect. There are five dimensions to quality, design, conformance, availability, safety and field use.