MakeMyTrip Limited
An Indian Online Travel Agency
Nurtured from the seed of a single great idea - to empower the traveller - MakeMyTrip went on to pioneer the entire online travel industry in India. MakeMyTrip has revolutionised the travel industry over the years. This is the story of MakeMyTrip, India’s Online Travel Leader.
MakeMyTrip.com, India’s leading online travel company was founded in the year 2000 by Deep Kalra. Created to empower the Indian traveller with instant booking and comprehensive choices, the company began its journey in the US-India travel market. It aimed to offer a range of best-value products and services along with cutting-edge technology and dedicated round-the-clock customer support. After consolidating its position in the market as a brand recognised Nurtured from the seed of a single great idea - to empower the traveller - MakeMyTrip went on to pioneer the entire online travel industry in India. MakeMyTrip has revolutionised the travel industry over the years. This is the story of MakeMyTrip, India’s Online Travel Leader.
MakeMyTrip.com, India’s leading online travel company was founded in the year 2000 by Deep Kalra. Created to empower the Indian traveller with instant booking and comprehensive choices, the company began its journey in the US-India travel market. It aimed to offer a range of best-value products and services along with cutting-edge technology and dedicated round-the-clock customer support.
After consolidating its position in the market as a brand recognised our values
- We must strive for excellence in whatever we do. Focus on continuous improvement in interactions with people, efficiency of processes, and the wellbeing of the organization.
- We must ensure consistency between our words and actions, always delivering what we commit. We can thereby maintain transparency, trust and accountability.
- We must continually apply intelligence, reason and technology to our work and environment. This allow us to take informed risks & champion new ideas to improve our business as well as the community.
- We must create and maintain an atmosphere of fun while at work, making work a happy place we can all look forward to.
- We must have a "can do" attitude, not take "no" for an answer and believe that nothing is impossible. This will allow us to work relentlessly toward achieving our goals and honouring our commitments.
- We must maintain focus on our customers, both internal & external, by giving them priority. Strive to exceed their expectations in terms of the value and quality delivered.
- We must feel responsible and accountable for the commitments we make and the quality of the results we deliver to all our stakeholders.
- We must foster an environment wherein we can efficiently utilise the abilities of all team members to achieve goals. We should work on the premise that the whole is greater than the sum of the parts.
- We must give fellow colleagues the opportunity and freedom to think and act in ways that will allow them to get the job done, and yet be consistent with the processes laid down.
- We must give everyone, with whom we interact, respect and consideration
- We must strive for excellence in whatever we do. Focus on continuous improvement in interactions with people, efficiency of processes, and the wellbeing of the organization.
- We must ensure consistency between our words and actions, always delivering what we commit. We can thereby maintain transparency, trust and accountability.
- We must continually apply intelligence, reason and technology to our work and environment. This allow us to take informed risks & champion new ideas to improve our business as well as the community.
- We must create and maintain an atmosphere of fun while at work, making work a happy place we can all look forward to.
- We must have a "can do" attitude, not take "no" for an answer and believe that nothing is impossible. This will allow us to work relentlessly toward achieving our goals and honouring our commitments.
- We must maintain focus on our customers, both internal & external, by giving them priority. Strive to exceed their expectations in terms of the value and quality delivered.
- We must feel responsible and accountable for the commitments we make and the quality of the results we deliver to all our stakeholders.
- We must foster an environment wherein we can efficiently utilise the abilities of all team members to achieve goals. We should work on the premise that the whole is greater than the sum of the parts.
- We must give fellow colleagues the opportunity and freedom to think and act in ways that will allow them to get the job done, and yet be consistent with the processes laid down.
- We must give everyone, with whom we interact, respect and consideration
